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5.0
179 reviews
Fernando Correia profile picture
Fernando Correia
1 week ago
Excellent service very professional and helpful in my time of need
Dimitra Mavridis profile picture
Dimitra Mavridis
3 months ago
Would recommend Sam anytime, he was so nice, so detailed in everything and made me feel comfortable. Thank you Sam and flood fire pro!
Lucia Correia profile picture
Lucia Correia
3 months ago
They did an exceptional job especially the gentleman named Fernando he was very knowledgeable and pleasnt
Samuel Teixeira profile picture
Samuel Teixeira
3 months ago
Great service. Showed up quick and got the work done even quicker.
Michael Parad profile picture
Michael Parad
3 months ago
Absolutely don’t look in any other direction other than Flood fire Pro. I had an emergency water situation, stem for my leaky washing machine. Panic of course set in and I called and Sean answered my call right awayanswered my call right away. Within an hour, I had two guys sucking the water out of my basement and left the place as good as New. Google was my friend! Pricing was beyond fair, especially knowing that we were in a crisis situation! I would give this company 10 stars if there was an option to do so.
Heatheranne Brunelle profile picture
Heatheranne Brunelle
4 months ago
My mother who is elderly, recently had a pipe break in her upstairs bathroom. The damage was unbelievable. My mother was understandabley distraught. I had this happen in my own home so I called Ryan from Flood Fire Pro. He was my mother's house within an hour. He called in the head of their mitigation team Fernando who had a crew onsite in record time. They cleaned up the water set equipment and walked us through the claim process. They met with my Mom's adjuster,helped to settle the claim and completed the demo in just a couple of weeks. Then Ryan and his reconstruction team took over. They said they would have everything put back together in weeks, which seemed impossible at the time, but they stuck to their word. They communicated with my Mom and made sure she was in the loop the entire time. They finished exactly when they said they would and her home has never looked better. I want to truly thank everyone at Flood Fire Pro for everything they did. I could not have asked for more.
Jonathan Novich profile picture
Jonathan Novich
4 months ago
Great work, solid team, responsive. At a time when we were concerned, Flood Fire Pro were knowledgeable and tremendously helpful.
Benjamin Godek profile picture
Benjamin Godek
6 months ago
The team at Flood Fire Pro were a pleasure to work with. Sean and Dave made sure everything was taken care of, and they did everything they could to make sure there was no more added stress on my family and I. They are also accommodating, neat and clean making sure everything was covered up during the demo process.
Dionizia Mendes profile picture
Dionizia Mendes
6 months ago
Paul was amazing at the work he did. Highly recommend the company
Nicolle Minnah profile picture
Nicolle Minnah
6 months ago
Vinny and his team did an excellent job at my house. The work was done a few months ago, and I just realized I hadn’t left a review yet. Vinny is very polite, professional, and dedicated to what he does. I’m very happy with the results and would definitely recommend his team and the company.
Michael Ramondi profile picture
Michael Ramondi
7 months ago
Sean/Vinny and the flood fire pro team were very professional and accomodating to our needs during this process. Thank You for the partnership. (5 stars).
Alison Burt profile picture
Alison Burt
7 months ago
Team was quick to respond and did a great job highly recommend to anyone who needs there service
Diane Garoulis profile picture
Diane Garoulis
10 months ago
I hired this company to clean soot that got all over my basement, and house due to hiring a so called chimney company. I spoke to Matt and told him the situation. Immediately he sent Ed out and found soot everywhere. Let me tell you they have the best techs ever. I met with Shane and Dave and I cannot thank them enough. This took sometime because they worked together and thoroughly to make sure all the soot was gone. There are not enough words to thank this company. They are the best!!! I wish I could give them 100 stars. I highly recommend this company.
Aftab Haque profile picture
Aftab Haque
10 months ago
They are sooooooooo good . Professional and hardworking. Did work same day . I am in Sharon MA and they do a good job with rate reasonable. Definitely recommend and I will call them again if needed 👏👏👏👏👏👏👏
melissa paradise profile picture
melissa paradise
1 year ago
The team from FLOOD FIRE PRO, INC. were wonderful. They were here on time every day, worked ALL day to get everything done, were so helpful going above and beyond to bring salvageable things upstairs for us and were very communicative and friendly. When a family goes through such a nightmare in their home, it’s so very enlightening to have a team of workers who truly care for what you’ve been through. I would recommend Vinny Santos and his team for any of your emergency needs. Great bunch of people. ⭐️⭐️⭐️⭐️⭐️
Mike Berube profile picture
Mike Berube
1 year ago
Very professional and informative office staff. I was in the infancy of my fire restoration and needed some guidance on how the process works and I needed tips on how to deal with my insurance company. The advice was invaluable. Thanks!
Gail R profile picture
Gail R
1 year ago
Flood Fire Pro has been fabulous to work with. Matt answered the phone at 5:30 am on a Sunday morning & had a crew at the house by 8:30am. Oscar, Sean, Ed & crew were great for the next week to stabilize, dryout, demo & especially clean up. Today Oscar & Pedro were exceptional with the contents removal. I would highly recommend this company – great to work with, communicate, & stay on top of the situation. Oscar & Sean are fabulous to work with & communicate the process & very realistic. Great for calming you down in a horrible situation.
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