Absolutely don’t look in any other direction other than Flood fire Pro. I had an emergency water situation, stem for my leaky washing machine.
Panic of course set in and I called and Sean answered my call right awayanswered my call right away.
Within an hour, I had two guys sucking the water out of my basement and left the place as good as New.
Google was my friend!
Pricing was beyond fair, especially knowing that we were in a crisis situation!
I would give this company 10 stars if there was an option to do so.
My mother who is elderly, recently had a pipe break in her upstairs bathroom. The damage was unbelievable. My mother was understandabley distraught. I had this happen in my own home so I called Ryan from Flood Fire Pro. He was my mother's house within an hour. He called in the head of their mitigation team Fernando who had a crew onsite in record time. They cleaned up the water set equipment and walked us through the claim process. They met with my Mom's adjuster,helped to settle the claim and completed the demo in just a couple of weeks. Then Ryan and his reconstruction team took over. They said they would have everything put back together in weeks, which seemed impossible at the time, but they stuck to their word. They communicated with my Mom and made sure she was in the loop the entire time. They finished exactly when they said they would and her home has never looked better. I want to truly thank everyone at Flood Fire Pro for everything they did. I could not have asked for more.
The team at Flood Fire Pro were a pleasure to work with. Sean and Dave made sure everything was taken care of, and they did everything they could to make sure there was no more added stress on my family and I. They are also accommodating, neat and clean making sure everything was covered up during the demo process.
Vinny and his team did an excellent job at my house. The work was done a few months ago, and I just realized I hadn’t left a review yet. Vinny is very polite, professional, and dedicated to what he does. I’m very happy with the results and would definitely recommend his team and the company.
Sean/Vinny and the flood fire pro team were very professional and accomodating to our needs during this process. Thank You for the partnership. (5 stars).
I hired this company to clean soot that got all over my basement, and house due to hiring a so called chimney company. I spoke to Matt and told him the situation. Immediately he sent Ed out and found soot everywhere. Let me tell you they have the best techs ever. I met with Shane and Dave and I cannot thank them enough. This took sometime because they worked together and thoroughly to make sure all the soot was gone. There are not enough words to thank this company. They are the best!!! I wish I could give them 100 stars. I highly recommend this company.
They are sooooooooo good . Professional and hardworking. Did work same day . I am in Sharon MA and they do a good job with rate reasonable. Definitely recommend and I will call them again if needed 👏👏👏👏👏👏👏
The team from FLOOD FIRE PRO, INC. were wonderful. They were here on time every day, worked ALL day to get everything done, were so helpful going above and beyond to bring salvageable things upstairs for us and were very communicative and friendly. When a family goes through such a nightmare in their home, it’s so very enlightening to have a team of workers who truly care for what you’ve been through. I would recommend Vinny Santos and his team for any of your emergency needs. Great bunch of people. ⭐️⭐️⭐️⭐️⭐️
Very professional and informative office staff. I was in the infancy of my fire restoration and needed some guidance on how the process works and I needed tips on how to deal with my insurance company. The advice was invaluable. Thanks!
Flood Fire Pro has been fabulous to work with. Matt answered the phone at 5:30 am on a Sunday morning & had a crew at the house by 8:30am. Oscar, Sean, Ed & crew were great for the next week to stabilize, dryout, demo & especially clean up. Today Oscar & Pedro were exceptional with the contents removal. I would highly recommend this company – great to work with, communicate, & stay on top of the situation. Oscar & Sean are fabulous to work with & communicate the process & very realistic. Great for calming you down in a horrible situation.
